• What does SVC in the camera mean?

  SVC is a scalable video coding technology that can be used for coding storage (frame extraction transmission) when bandwidth is insufficient.

• What is the activation password?

  It is the activation password set when you first use the device.

• HDMI output no signal

  Is the HDMI output resolution of the device greater than the maximum resolution supported by the HDMI display? If it is greater than that, there will be a black...

• Camera infrared effect is not ideal

  Please confirm whether the image effect of the equipment is normal during the day and whether the infrared is normally turned on at night, and try to avoid irra...

• How long is the password recovery XML file valid for?

  Both exported and imported XML documents are valid for 2 days, starting from the time the XML is generated. If the file has expired, it is recommended that you ...

• How to restart the camera?

  The camera can be accessed through the computer web page in the local area network. The setting path is: configuration-system-system maintenance-restart.

• The difference between optical zoom and digital zoom

  Optical zoom: the focal length becomes larger, the total number of pixels does not change while zooming, the image definition will not decrease, and you can see...

• What signal type is AHD?

  AHD is a coaxial signal.

• What should I do if the plug-in is not detected when I log in to the webpage?

  Please use the standard IE browser to try. When installing the plug-in, you need to close the browser, and then open the browser after the installation is compl...

• The new password created by the device is invalid, what should I do?

  The new factory equipment needs to be activated first, that is, set a password for the device, the password needs to be a combination of letters and numbers wit...

• Is the glare suppression function the same as the backlight compensation function?

  After turning on the strong light suppression function, it has a certain suppression effect on strong light or point light sources. When the backlight compensat...

• How to deal with occasional waves appearing in elevator camera images?

  Interference investigation can be carried out as follows: 1. Ground the camera 2. Insulation test between the camera and the installation position 3. Put a spon...

• What is an I frame?

  Also known as intra picture, I frame is usually the first frame of each GOP (a video compression technology used by MPEG). After moderate compression, it can be...

• What is the role of dynamic analysis?

  The device enables dynamic analysis when the related intelligent detection function is set. When a corresponding line event is triggered, grid lines will appear...

• What brand of camera core/chip?

  This is the company\'s internal information. I\'m sorry that it cannot be provided to the outside world.

• How to play back the video of the camera on the webpage?

  If your camera supports SD card recording and has configured a recording plan, you can directly access the camera on the web page and click the playback menu to...

• How to determine the type of operator based on the 4G device model?

  The type of carrier supported by the device can be determined based on the suffix of the device model. General GLT corresponding: China Mobile 4G dedicated; GLF...

• How to modify the administrator information of the device?

  The administrator of the device is set at the factory and does not support modification.

• What is the role of the corridor model?

  Rotate the image of the device by 90° (counterclockwise) to re-map the image, that is, reverse the device\'s vertical and horizontal pixel resolution, such as ...

• What does face detection mean?

  Enabling face detection belongs to the camera platform\'s own detection function, which is based on facial features such as eyes and mouth. The detection requir...