• What are the requirements for entering the installer interface

  The installer needs to pass the service provider certification organized by the branch company. Only the cloud business mobile phone number is consistent with t...

• How to adjust the screen resolution of IVMS-4200 client?

  In the software device management interface, select the device, click Remote Configuration-Image-Video and Audio, you can adjust the resolution and bit rate upp...

• What does smart playback mean?

  Intelligent playback refers to the function of automatically adjusting the playback speed when the device judges whether there is intelligent behavior in the re...

• Can the simulated keyboard control the NVR?

  The analog keyboard is controlled through the keyboard 485 interface. If the NVR has a keyboard 485 interface, it can be controlled through the keyboard.

• How to implement IVMS-4200 client round robin?

  In the monitoring point area on the left side of the 4200 main preview interface, click on the monitored folder, and a counterclockwise icon will appear. Click ...

• The image is jagged, how to eliminate it?

  The image aliasing problem is generally too high sharpness. The analog camera calls up the menu to adjust. Camera sharpness; network camera, computer access cam...

• The camera has a black screen, but the characters on the screen are displayed normally

  The aperture of the dome camera is set to closed or the manual exposure brightness is too low to be completely black

• How to batch modify the bit rate and resolution of cameras?

  If you modify the parameters on the video recorder interface, you can go to the main menu-video configuration, encoding parameters, resolution, bit rate upper l...

• What is the difference between the main stream (timing) and the main stream (event)?

  Main stream (timing): encoding parameters of ordinary recording. Main stream (event): coding parameters when events such as motion detection, alarm input, and s...

• Can the device switch languages?

  Haikang\'s equipment does not support language switching, nor does it support language switching through upgrades. Please use devices in the same language, such...

• What signal is TVI?

  TVI is a protocol adopted by coaxial HD equipment, and the output is a coaxial signal.

• How to restart the device?

  If it is a video recorder, method 1. The restart path is: main menu-device shutdown-restart; method 2. computers in the LAN access the device through the web pa...

• Wide dynamic function introduction

  When high-brightness areas and shadows, backlights, and other relatively low-brightness areas under the strong light source coexist in the image, the image outp...

• What does it mean that the stream in the camera is smooth?

  Enter the ip address of the device in the LAN browser, enter the configuration-audio and video-video can set the stream smoothing, you can drag the progress bar...

• IVMS-4200 client software preview code stream switching guide

  The 4200 software preview automatically switches the stream type by default. When the big picture or four-picture preview is used, the main stream will be selec...

• Camera face detection configuration

  Log in to the camera in the browser, and enable face analysis in \"Configuration-Event-Smart Event-Face Detection\". If necessary, you can enable dynamic analys...

• IVMS-4200 client software password forgotten

  IVMS-4200 The client has no initial password, which is set when logging in for the first time. If you forget the password, you can delete the corresponding file...

• How to deal with the timeout when the ip address is modified?

  It is recommended to check whether the network connection is normal? Try to restart the device that needs to modify the IP address and modify it again to see if...

• What is AAC?

  AAC is the abbreviation of Advanced Audio Coding. AAC was developed by the Moving Picture Experts Group (MPEG) and has been discussed and approved by the Intern...

• What should I do if the camera's infrared light is on during the day?

  It is recommended that you first confirm whether the brightness of the camera installation environment is too low, so that the camera turns on the infrared mode...