• Can Hikvision devices be configured to start and restart regularly?

  Currently, the device does not support the settings of timing switch and timing restart.

• What does cross-border detection mean?

  The cross-border detection function can detect whether there is an object in the video that crosses the set warning surface, and the alarm will be linked accord...

• What is the longest connection distance between the hotspot and camcorder?

  The ideal environment is 50 meters, due to the actual site environment, about 30 meters.

• How to realize the day and night conversion of the camera?

  Steps: Log in the camera IP-configuration-basic configuration-image-display settings-day and night parameters.

• Can the camera connect to the wifi of hotels and shopping malls?

  Cameras can generally be connected to Wi-Fi in hotels and shopping malls, but cannot be connected to networks that require Internet authentication (such as CMCC...

• Camera FTP configuration

  Use a browser to log in to the device, fill in the FTP server related information in \"Configuration-Network-Advanced Configuration-FTP\", check upload pictures...

• After the infrared is turned on at night, the center is too bright

  When the infrared effect is bright in the middle and dark around it, the phenomenon is more like a flashlight shining out, as shown in the figure below.

• How to automatically run the IVMS-4200 client after booting?

  The software itself does not support auto-start at boot, you can configure the auto-start task of your computer. Configuration method: 1. Enter the computer man...

• What does the vehicle detection function mean?

  It is used to detect vehicles passing through the license plate recognition area within the lane line, and to capture, store, and alarm the vehicles and license...

• What is the function of progressive wide dynamic?

  A certain picture of the video is called a frame, and the sensor is exposed twice in a single frame time, one long exposure (low shutter), one short exposure (h...

• Monitor the LED screen, the screen flashes (or the characters are not displayed completely)

  【roblem phenomenon】 The camera is facing the LED display, and the monitoring picture flickers; or the characters on the LED screen are not fully displayed.

• What does it mean to automatically switch H.265?

  The H.265 encoded camera is H.264 encoded by default. If the H.265 camera is added to the H.265 recorder, check the option of automatically switching H.265 unde...

• What should I do if I can’t receive the email when I recover my password by myself

  If it is a self-service recovery password, and you cannot receive the email after filling in the email address, it is recommended that you check the filled emai...

• What is the difference between dot matrix and column infrared light?

  Dot matrix and array refer not to the arrangement but the infrared lamp itself. Dot-matrix infrared lamps have a high power, usually SMD lamp beads, the number ...

• How to turn on the strong light suppression function?

  If the device supports strong light suppression, you can log in to the device\'s ip in the LAN computer browser and enter the configuration-image-display settin...

• What should I do if the screen has black edges?

  The black border on the screen is caused by the mismatch between the video resolution and the monitor resolution ratio. For example, if the display ratio is 16:...

• Is the map on the electronic map of the IVMS-4200 client actual map?

  Not the actual map, but the picture uploaded by yourself. Support png, bmp, jpg (just jpeg) format, the size of the picture does not exceed 2M. After the pictur...

• Can the device password be set to less than 8 digits?

  If the device needs to be activated by itself, for device security considerations, the activation password needs to be set to 8 digits or more of letters and nu...

• What should I do if IVMS-4200 fails to add equipment

  HCNetSDK.dll[1]: The user name or password is incorrect. You can delete the device, restart the device after power off, add it to the client again, and enter th...

• After an encoding device is added to multiple 4500 clients at the same time, can all phones receive alarm information?

  Can receive alarm information. But for the early version of 4500, if the alarm push is turned off on one of the 4500, the other phones cannot receive the alarm ...